Our AMS experts assess all your needs and perform maturity evaluation of all the existing operating models. Based on the goals set, we shall understand the application footprint and tailor the service catalog to match your needs.
We define a detailed roadmap for the engagement. The roadmap includes operational elements along with process alignment, SLAs, etc., and transformational initiatives that drive digitalization and rationalization of the applications through our proprietary framework.
Aikyne’ AMS approach is mainly focused on delivering Operational Excellence, Service Excellence, and making the applications Future-ready.
Aikyne Technologies provides flexibility and customized engagement models to ensure enterprises get the best from their applications
We engage with our customers believing that – “Our success lies in our Customer’s success.” So, we bring in a customized model for each of our engagements that is focused on creating this success. ‘Transparency and Trust’ are the essential ingredients in developing a long and enduring partnership.
This model comes into play when customer explores to complement their in-house IT team with Aikyne’s consultants. The customer manages the entire delivery – including the right fit tools and processes. Aikyne needs to provide skilled consultants for the duration that is requested for. The pricing is based on the effort that is spent by these consultants.
Customer buys a certain quantity of hours across skillsets at a fixed cost and Aikyne provides the accountability, quality, and productivity to drive performance. It provides flexibility for the customer to scale up/down to meet the changing business demand and bring an improvement in the project start-up time. This is an ideal model for customers looking for a quick response to demand fluctuations and skills gap, while at the same time seeking to reduce operational costs.
Aikyne takes end-to-end responsibility for the delivery of all the requested services based on agreed SLAs with customers. There is a committed scope for a fixed duration (Over a period of 2-5 years) with year-on-year cost reduction, productivity gain and value add elements beyond cost savings being factored into the model. Aikyne assumes the risk of transition and steady-state operations.
In this model, pricing is driven by certain outcomes that are linked to the customer’s business. Customers define the business outcome they wish to achieve – enhanced revenues, improved cost-effectiveness/profitability, etc. Services are then delivered based on this outcome. Pricing of the contract is structured considering the intensity of IT services required.
